miment 18

Here's a recap of the four steps of Non-Violent Communication:

Observe Facts - Observe the specific facts that are affecting our wellbeing, and bring them up with the other person

Note Feelings - Introspect about what exactly we are feeling in response to what we've observed, and communicate these feelings

Uncover Desires - Figure out the desires, wants and values that are creating our feelings, and explain them to the other person

Make Requests - Ask for concrete actions to help resolve the situation